Leading in Customer Service

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Name: Leading in Customer Service
Date: November 6, 2018
Time: 9:00 AM - 11:00 AM CST
Registration: Register Now
Event Description:
Customer Service is one important way organizations can keep a competitive advantage in all industries. Training employees on how to effectively listen to customers, quickly and effectively deal with concerns, and properly communicate with important information to customers and other employees is essential in today’s organizations.

Participants will learn:

  • their role in the organization achieving goals 
  • the importance of first impressions
  • why active listening is important to customer service
  • how to handle difficult customers
Location:
Brownsville Chamber of Commerce
1600 University Blvd
Brownsville, TX
Date/Time Information:
Tuesday, November 6, 2018
9:00 AM-11:00 AM
Fees/Admission:
$20 per person
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