BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20181106T150000Z
DTEND:20181106T170000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Leading in Customer Service
DESCRIPTION:Customer Service is one important way organizations can keep a competitive advantage in all industries. Training employees on how to effectively listen to customers\, quickly and effectively deal with concerns\, and properly communicate with important information to customers and other employees is essential in today's organizations.\nParticipants will learn:\n\n\n their role in the organization achieving goals \n the importance of first impressions\n why active listening is important to customer service\n how to handle difficult customers
X-ALT-DESC;FMTTYPE=text/html:Customer Service is one important way organizations can keep a competitive advantage in all industries. \;Training employees on how to effectively listen to customers\, quickly and effectively deal with concerns\, and properly communicate with important information to customers and other employees is essential in today&rsquo\;s organizations.\nParticipants will learn:
\n\n\n - their role in the organization achieving goals \;
\n - the importance of first impressions
\n - why active listening is important to customer service
\n - how to handle difficult customers
\n
\n\n\n
LOCATION:Brownsville Chamber of Commerce 1600 University Blvd Brownsville\, TX
UID:e.2211.6389
SEQUENCE:3
DTSTAMP:20260408T194109Z
URL:http://business.brownsvillechamber.com/events/details/leading-in-customer-service-6389
END:VEVENT
END:VCALENDAR
