Keeping Customers Happy: Holiday Edition

Is your small business ready to serve customers this holiday season?

This session is designed to provide participants with a deeper understanding of why exceptional customer service is crucial to business success at all times, especially during the holiday season.

Learn tips on the following:
- How to meet customer expectations and satisfy their needs;
- How to deliver excellent holiday customer service; and
- How to become an effective problem-solver.

*Presented by the UTRGV SBDC with promotional support from participating resource partners, including the Alton Economic Development Corporation; Brownsville Chamber of Commerce; Consulate of Mexico in McAllen; Economic Development Corporation of Weslaco; Edinburg Chamber of Commerce; Elsa Economic Development Corporation; Greater Alton Chamber of Commerce; Greater Pharr Chamber of Commerce; Greater Mission Chamber of Commerce; Harlingen Economic Development Corporation; Hidalgo Economic Development Corporation; Palmview Chamber of Commerce; Rio Grande City Economic Development Corporation; Rio Grande City Greater Chamber of Commerce; Rio Grande City Public Library; Rio Grande Valley Hispanic Chamber of Commerce; San Benito Chamber of Commerce; San Juan Economic Development Corporation; South Padre Island Chamber of Commerce; Starr County Industrial Foundation; and Weslaco Area Chamber of Commerce & Visitors Center.